We ship all orders as soon as possible. Because of this, all items that have the status processed can't be cancelled. In any case contact our customer service departement by phone 1-859-428-8337 and we will gladly ATTEMPT to process the cancellation, provided the order hasn't yet entered the shipping process.
If the item you want to cancel has already entered the shipping process, it can't be cancelled. However, you may return the item subject to that item's return policy. Visit Return and Exchange Policy.